Request to Delete | My Website

NEOS Trading FGZE is committed to protecting your privacy and giving you full control over your personal data.

This page allows users of NEOS Trading FZE mobile applications to request deletion of their account and associated data.

APPLICABLE APPLICATIONS

This policy applies to the following mobile applications developed and operated by NEOS Trading FZE and published on the Google Play Store and Apple App Store under the developer account "Theloyaltyapp.eu". NEOS Trading FZE is the company responsible for these applications and their data processing.

• Neos Sales

• Neos Management

• Neos Operations

• Neos Processing

• Neos Trade In

• Neos Ecommerce

• Neos Ecommerce Wholesale

WHAT DATA WILL BE DELETED

When you request account deletion, we will remove:

• Your account profile and login credentials

• Personal information (name, email, contact details)

• Activity and usage data within the applications

• Operational and task-related records linked to your account

Some data may be retained where required for legal or regulatory compliance.

HOW TO REQUEST ACCOUNT DELETION

To request deletion of your account, please:

1. Send an email to: info@tellirecycling.com

2. Use subject: "Account Deletion Request"

3. Include your registered email and app name

Our team will process your request after verifying your identity.

PROCESSING TIME

Account deletion requests are typically processed within real time.

IMPORTANT INFORMATION

• You will lose access to your account and all associated data

• Some data may be retained if required by law

CONTACT US

If you have any questions or need assistance, please contact:

Neos Trading FZE

Email: info@tellienterprises.com